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Rent UTK

Text: 267-419-6914

Leasing@HolmesPropertyMgmt.com

Rent UTK

SEARCH RENTALS
TENANT PORTAL
OWNER PORTAL
RESOURCES
- Forms
- Staff Forms
- Prorate Rent
- Maps
- FAQ’s
- FAQs for Parents
REAL ESTATE
PROPERTY MGMT
CONTACT US

DEPOSIT REFUND REVIEW REQUEST for Past Guests

SEARCH UNITS AVAILABLE NOW!

DEPOSIT REFUND REVIEW

Condo/House Name

Unit Number

Bedroom Number

Guest Name

Guest Phone w/AreaCode

Guest Email Address

Free Text

PAST GUEST: Please answer questions below to help us complete a Full Review of your Deposit Refund inspections & calculations at move out.

PLEASE NOTE: Standard refunds are processed first by August 31 with Disputed Review Requests scheduled as time permits in September.

TENANTS ONLY: Lessees who signed the lease and roommates who lived on-site may be contacted for first-hand information.

Thank you!

Lease and Move Out Type:

Standard Lease, Moved Out at end of lease

Standard Lease but Moved Out Early or Late

Subleased to New Tenant

Re-Assigned to New Tenant

Lease Canceled or Never Moved In

Special Lease or Move Out

Actual Move Out Date:

Actual Bedroom Occupied:

I occupied the same bedroom number per my lease all year long

I moved or swapped bedrooms during the lease year

If moved to Another Bedroom, what BR# and location? Who did you swap with?

Move Out Appointment to meet with Staff?

Yes, met Staff in person for final walk-thru

No, did not meet Staff but submitted notice

No, someone else met with Staff

No, left without notice or contact

Return of Keys/Codes/Forms

Returned to Staff in person on-site at Unit

Returned to Staff in person off-site at Office

Returned after-hours to Office dropbox

Left in unit but no contact with Staff

Other Return of Keys/Codes/Forms

Cleaning, Trash, Furniture

Yes, I personally cleaned & removed trash

Yes, but someone else cleaned & removed

No, I did not clean or remove items

Don't know if Sublessee Re-Assignee cleaned

Rent & Charges Paid in Full thru End of Lease?

Yes, all Rent & Charges paid in full

No, some final charges may not be paid

Don't know if all paid in full (see your portal)

Utilities Left ON & PAID thru Lease End Date?

Yes, all Utilities were ON until last day

No, Utilities were CUTOFF early B4 last day

Don't know if Utilities were paid thru last day

Type of Review Request (select one or more):

Security Deposit amount (check lease or view in your portal under Full Account Ledger)

Application Fee (typically $75 required at lease signing, is non-refundable)

Move Out / Lease End Fee (typically $150 deducted from Security Deposit per lease, non-refundable)

Rent Return (may be refundable if lease cancelled on good terms in advance under certain circumstances)

Utility Deductions for Electricity, Gas, Water, Waste Water, Fire Water, Private Lighting for Early Turn Off or Non-Payment)

Cleaning Charges for extra time to clean units & appliances left dirty, dusty, greasy, smelly, infested

Trash Removal Charges for garbage, food, bottles, boxes, personal items left in unit or outside

Pest Control Charges for unsanitary conditions, infestations, ants, roaches, fleas, bedbugs, ants, etc

Pet Charges (typically $150 Pet Cleaning Fee per lease) plus extra for damages/fleas/hair/odors/violations

Furniture Haul-Away Charges for bedding, couches, tables and large items left inside or outside

Compliance Charges by HOA or HPM for parking or rules violations

Landlord Overhead Charges (typically 20% of total charges for extra staff, admin, owner, HOA time and disruption)

Fixed Asset Charges for missing or damaged smoke alarms, microwaves, toilet accessories & items that must stay

Damages Charges for drywall, paint, flooring, repairs, broken glass/fixtures/appliances/blinds/trim/cabinets/doors

Other Review Requests (add details and notes below)

Review Request Details and Notes

Upload pictures, files, inspections or short videos to add other information

> CLICK HERE TO UPLOAD

Overall, how satisfied were you with your Move Out experience?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

What could have been done better this year to make the Move Out process easier, smoother or clearer?

Acknowledgements (please select each to confirm you understand the review process)

I understand Friendly Review Requests may take an extra 7-10 days after all standard 30-day deposit refunds are processed

I understand Disputed Review Requests for extra documentation are processed last and may take extra weeks to resolve

I understand Tenants are all Jointly Responsible for damages/charges/fees & Individually Responsible for their rent payments

I understand Additional Charges may apply after detailed item-by-item audit & interviews with cleaners, repairmen or roommates

I state I am the Past Tenant who leased and/or resided in this property/unit and am responsible for the condition at the end of lease

Agreement

I AGREE to a FULL DEPOSIT REVIEW at my request to confirm the accuracy of all Fees and Charges rightfully deducted from my original Security or Pet or Other Deposits per my lease. I UNDERSTAND and AGREE Landlord will consider reasonable requests but that the Owner of my unit makes the final determination (not Holmes Property Management LLC).

Thank you for contacting us.
We will get back to you as soon as possible.

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Leasing@HolmesPropertyMgmt.com

2428 Sutherland Avenue, Knoxville, Tennessee 37919, United States

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